Rai Technology Ecom

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Privacy Policy

šŸ” Privacy Policy

Effective Date: June 29, 2025

Rai Technology  (ā€œweā€, ā€œourā€, ā€œusā€) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from raitechnologyecom.com.

1. Who We Are

2. What Information We Collect

We collect the following types of personal information:

  • Order Information: Name, phone number, shipping address, email address, payment details (processed via secure payment gateways).

  • Device Information: IP address, browser type, cookies, time zone, and device identifiers.

  • Support & Communications: Emails, WhatsApp messages, customer inquiries.

  • Marketing & Cookies: Data collected through Facebook Pixel, Google Analytics, and remarketing tools.

3. How We Use Your Data

We use your data to:

  • Process and fulfill orders

  • Communicate with you (order updates, support)

  • Send marketing messages (with your consent)

  • Improve website performance and user experience

  • Comply with legal obligations

4. Sharing Your Information

We only share your data with third parties under the following conditions:

  • Logistics/Shipping Partners: For delivering your orders

  • Payment Gateways: For processing payments securely (e.g., Razorpay, PayPal)

  • Marketing Tools: Such as Meta (Facebook/Instagram) or Google Ads

  • Legal Compliance: To respond to lawful requests by public authorities

5. How We Protect Your Data

We implement reasonable technical and organizational measures to safeguard your data, including:

  • Secure Socket Layer (SSL) encryption

  • Password protection and access control

  • Secure server infrastructure
    In the event of a data breach, we will notify you and authorities in accordance with applicable laws.

6. Data Retention

We retain your data only as long as necessary for fulfilling your orders and providing support, or as required by law. You may request deletion of your personal data at any time.

7. Your Rights (Under Indiaā€™s DPDP Act 2023)

You have the right to:

  • Access your data

  • Correct or update it

  • Request deletion (Right to Erasure)

  • Withdraw consent for marketing

  • File a grievance if you believe your data is misused

To exercise your rights, email us at contact@raitechnologyecom.com.

8. Cookies & Tracking

Our website uses cookies for:

  • Website functionality

  • Analytics (Google Analytics)

  • Remarketing (Meta/Facebook Pixel)
    You can manage or disable cookies through your browser settings.

9. Childrenā€™s Privacy

We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting data.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date”. Continued use of our website after such changes implies your acceptance.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact:

Email: contact@raitechnologyecom.co

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